Return PolicyIf you are not completely satisfied with your order, we will readily accept a return. Please adhere to the following instructions to ensure that the return is processed smoothly. * All returns must be assigned a Return Authorization (RA) number. * Return Authorization must be requested within 20 days of invoice date. * Only full cartons will be accepted for return. * Returned products must be in their original packaging and in resalable condition. * No specially ordered items may be returned unless defective in workmanship and/or material. * Requests for return of items ordered in error will be subject to a 25% restocking fee plus the cost of shipping * If you refuse a shipment, you are responsible for the all the shipping costs (including return shipping) and a 25% restocking fee. |